REFUND & CANCELLATION POLICY

Booking & Deposits

A non-refundable deposit of 25% of the total booking amount is required to reserve your event date and time.

The remaining balance is due before the event date unless otherwise agreed upon in writing.

Customer Cancellations

14 or More Days Before Event

Any payments made beyond the deposit will be refunded.

Less Than 14 Days Before Event

• The booking becomes non-refundable.
• No refunds will be issued for cancellations made within 14 days of the scheduled event.

Rescheduling

Customers may reschedule their event at no additional charge if:

• The request is made at least 14 days before the event date.
• The new date is available.

Rescheduled events must take place within 12 months of the original booking date.

Weather Policy

For outdoor events, safety is our top priority.

Events may be postponed or rescheduled due to:

• Lightning
• Heavy rain
• High winds
• Severe weather conditions
• Unsafe venue conditions

If weather prevents safe operation, customers will be offered:

• A rescheduled date, or
• A credit toward a future event.

Damage & Misuse

Customers may be responsible for repair or replacement costs resulting from intentional misuse, negligence, vandalism, or unsafe behavior involving equipment.

Company Cancellation

If Swingnetic Golf Simulator must cancel due to equipment failure or circumstances within our control, customers will receive either:

• A full refund, or
• The option to reschedule at no additional charge.

Contact Information

Swingnetic Golf Simulator

Website: swingneticgolf.com

Email: info@swingneticgolf.com

Phone: (706) 593-0910