PRIVACY POLICY

Information We Collect

We may collect personal information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Event address or venue location
• Event date and time
• Event type
• Guest count
• Booking details
• Payment or deposit information
• Messages or special requests submitted through our website

We may also collect basic website usage information, such as pages visited, device type, browser type, and general location data through website analytics tools.

How We Use Your Information

We use your information to:

• Respond to booking requests and questions
• Provide quotes and event information
• Schedule and manage events
• Process deposits or payments
• Send confirmations, reminders, and updates
• Contact you about weather, delays, safety concerns, emergencies, or event changes
• Improve our website, services, and customer experience
• Maintain business records

Emergency and Safety Communications

Because Swingnetic Golf Simulator provides mobile event services, we may use your contact information before, during, or after an event to communicate about urgent matters, including:

• Severe weather
• Unsafe setup conditions
• Venue access issues
• Power or equipment concerns
• Medical or safety emergencies
• Event delays, cancellations, or rescheduling
• Damage, injury, or incident follow-up

We may also contact emergency services, venue staff, property owners, or event organizers if necessary to protect guests, staff, equipment, or property.

Payments and Deposits

If you make a payment or deposit, payment information may be processed through a secure third-party payment provider. We do not sell your payment information. We may keep transaction records for accounting, tax, refund, cancellation, and dispute purposes.

Photos and Videos

At events, we may take photos or videos for promotional, social media, website, or business purposes. We will make reasonable efforts to avoid sharing private or sensitive moments. If you do not want photos or videos taken at your event, please notify us before the event.

Sharing of Information

We do not sell or rent your personal information. We may share limited information only when needed with:

• Payment processors
• Website or booking software providers
• Email or communication tools
• Insurance providers, if needed for a claim
• Legal, tax, or accounting professionals
• Emergency responders or venue staff when safety requires it
• Service providers who help us operate our business

Data Security

We take reasonable steps to protect the information you provide. However, no website, email system, payment platform, or online service can guarantee complete security.

Children's Privacy

Our website and booking forms are intended for adults. We do not knowingly collect personal information from children. Children may participate in events only with appropriate adult supervision.

Weather, Safety, and Event Conditions

For outdoor events, weather and site conditions may affect setup or service. We may use your information to contact you about changes related to rain, wind, lightning, unsafe ground conditions, power access, or other event-related concerns.

Your Choices

You may contact us to:

• Request access to personal information you provided
• Ask us to update or correct your information
• Ask us to delete your information when legally and reasonably possible
• Request not to receive promotional messages

We may keep certain information when required for business records, legal compliance, taxes, insurance, payment disputes, or safety-related documentation.

Third-Party Links

Our website may contain links to third-party websites, payment platforms, social media pages, or booking tools. We are not responsible for the privacy practices of those third parties.

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Swingnetic Golf Simulator

Email: info@swingneticgolf.com

Phone: 706-593-0910